Fact is that we have a theme here that moves its support into the Hugo Discourse. The fact that their own instance of something reminiscing of a support forum is named “chat with the community” as opposed to “ask a question on the forum” linking here should speak for itself. The psychology of “ask” vs. “chat” is clear.
I’ll prepare a sarcastic answer for future support requests for this theme. I learned that this is a community place and there is absolutely no obligation to react to any of my responses then.
On a related note: for some years now I see a development online, where people, who don’t have a clue of the things they are doing, create things in this realm (like themes in WordPress) branding themselves with numbers of installs but somehow defer support either to paid services or those that are “built by the community”.
I wonder if there is a term for that.
Other than that: